WEBSITE PRIVACY POLICY

I. PRIVACY AND DATA PROTECTION POLICY

In accordance with current legislation, Grúas y Baterías RoadSur (hereinafter, also the Website) is committed to adopting the necessary technical and organizational measures, according to the appropriate level of security based on the risk of the data collected.

Laws incorporated in this privacy policy

This privacy policy is adapted to the current Spanish and European regulations on the protection of personal data on the internet. Specifically, it respects the following regulations:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights (LOPD-GDD).
  • Royal Decree 1720/2007, of 21 December, which approves the Regulation implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the data controller

The data controller responsible for processing personal data collected on Grúas y Baterías RoadSur is: Antonio Jesús Gómez (hereinafter, the Data Controller). Their contact details are as follows:

Address: Avenida España Nº68, 3C. Municipio Plasencia, Provincia de Cáceres (10600)

Contact phone: 608120370

Contact email: info@gruasybateriasrs.com

Registration of Personal Data

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that personal data collected by Grúas y Baterías RoadSur, through the forms on its pages, will be incorporated and processed in our file in order to facilitate, expedite, and fulfill the commitments established between Grúas y Baterías RoadSur and the User or the maintenance of the relationship established in the forms that the latter fills out, or to respond to a request or inquiry.

Furthermore, in accordance with the provisions of the GDPR and the LOPD-GDD, unless otherwise applicable under the exception provided in Article 30.5 of the GDPR, a record of processing activities is maintained, specifying, according to their purposes, the processing activities carried out and other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of the User’s personal data will be subject to the following principles set out in Article 5 of the GDPR and Article 4 and subsequent articles of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights:

  • Principle of lawfulness, fairness, and transparency: The User’s consent will always be required after fully transparent information on the purposes for which personal data is collected.
  • Principle of purpose limitation: Personal data will be collected for specific, explicit, and legitimate purposes.
  • Principle of data minimization: The personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.
  • Principle of accuracy: Personal data must be accurate and always kept up to date.
  • Principle of storage limitation: Personal data will only be kept in a way that allows the identification of the User for the time necessary for the purposes of its processing.
  • Principle of integrity and confidentiality: Personal data will be processed in a way that guarantees its security and confidentiality.
  • Principle of proactive accountability: The Data Controller will be responsible for ensuring compliance with the above principles.

Categories of personal data

The categories of data processed by Grúas y Baterías RoadSur are solely identification data. Special categories of personal data are not processed in any case, as defined in Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Grúas y Baterías RoadSur commits to obtaining the User’s express and verifiable consent for the processing of their personal data for one or more specific purposes.

The User will have the right to withdraw their consent at any time. It will be as easy to withdraw consent as it is to give it. As a general rule, the withdrawal of consent will not condition the use of the Website.

In cases where the User must or can provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if completing any of these forms is mandatory because they are essential for the proper development of the operation performed.

Purposes of the processing for which personal data is used

Personal data is collected and managed by Grúas y Baterías RoadSur to facilitate, expedite, and fulfill the commitments established between the Website and the User or to maintain the relationship established in the forms that the latter fills out or to respond to a request or inquiry.

The data may also be used for commercial purposes, personalization, operational, and statistical purposes, and activities related to Grúas y Baterías RoadSur’s social purpose, as well as for data extraction, storage, and marketing studies to tailor the Content offered to the User, as well as to improve the quality, operation, and navigation of the Website.

At the time personal data is obtained, the User will be informed about the specific purpose(s) of the processing to which the personal data will be used; that is, the use or uses that will be made of the collected information.

Periods for retaining personal data

Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 18 months, or until the User requests its deletion.

At the time personal data is obtained, the User will be informed about the period for which personal data will be retained or, when that is not possible, the criteria used to determine this period.

Recipients of personal data

The User’s personal data will not be shared with third parties.

In any case, at the time personal data is obtained, the User will be informed about the recipients or categories of recipients of the personal data.

Personal data of minors

Respecting the provisions of Articles 8 of the GDPR and 7 of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights, only persons over 14 years of age may give their consent to the lawful processing of their personal data by Grúas y Baterías RoadSur. If the minor is under 14 years of age, the consent of the parents or guardians will be required, and the processing will only be considered lawful to the extent that they have authorized it.

Confidentiality and security of personal data

Grúas y Baterías RoadSur commits to adopting the necessary technical and organizational measures, according to the appropriate level of security based on the risk of the data collected, to ensure the security of personal data and to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored, or otherwise processed.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, with the transmission of data between the server and the User, and in feedback, being fully encrypted or coded.

However, because Grúas y Baterías RoadSur cannot guarantee the impregnableness of the internet or the total absence of hackers or others who may access personal data fraudulently, the Data Controller commits to notifying the User without undue delay when a personal data breach occurs that is likely to result in a high risk to the rights and freedoms of natural persons. Following the provisions of Article 4 of the GDPR, a personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored, or otherwise processed.

Personal data will be treated as confidential by the Data Controller, who commits to informing and guaranteeing through a legal or contractual obligation that this confidentiality is respected by their employees, associates, and any person to whom they make the information accessible.

Rights derived from the processing of personal data

The User has, and may, therefore, exercise the following rights against Grúas y Baterías RoadSur as recognized in the GDPR and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights:

  • Right of access: The User has the right to obtain confirmation of whether Grúas y Baterías RoadSur is processing their personal data and, if so, to obtain information about their specific personal data and the processing that Grúas y Baterías RoadSur has carried out or is carrying out, as well as, among other things, the information available about the origin of such data and the recipients of the communications made or planned.
  • Right to rectification: The User has the right to have their personal data modified if it proves to be inaccurate or, taking into account the purposes of the processing, incomplete.
  • Right to erasure (“the right to be forgotten”): The User has the right, unless otherwise provided by current legislation, to obtain the erasure of their personal data when it is no longer necessary for the purposes for which it was collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis; the User objects to the processing and there is no other legitimate reason to continue with it; the personal data has been unlawfully processed; the personal data must be erased to comply with a legal obligation; or the personal data has been obtained as a result of an offer of information society services directly to a child under 14 years of age. In addition to erasing the data, the Data Controller, considering the available technology and the cost of its application, must take reasonable steps to inform other data controllers processing the personal data of the data subject’s request to erase any links to those personal data.
  • Right to restriction of processing: The User has the right to restrict the processing of their personal data. The User has the right to obtain the restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
  • Right to data portability: In cases where the processing is carried out by automated means, the User has the right to receive from the Data Controller their personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller. Whenever technically possible, the Data Controller will directly transmit the data to that other data controller.
  • Right to object: The User has the right to object to the processing of their personal data or to stop the processing of such data by Grúas y Baterías RoadSur.
  • Right not to be subject to a decision based solely on automated processing, including profiling: The User has the right not to be subject to an individualized decision based solely on automated processing of their personal data, including profiling, unless otherwise provided by current legislation.

The User may exercise their rights by written communication addressed to the Data Controller with the reference “GDPR-https://gruasybateriasrs.com/”, specifying:

  • Name, surname of the User, and a copy of the DNI. In cases where representation is admitted, it will also be necessary to identify by the same means the person representing the User, as well as the document accrediting the representation. The photocopy of the DNI may be replaced, by any other valid means in law that certifies the identity.
  • Request with the specific reasons for the request or information to which access is sought.
  • Address for notification purposes.
  • Date and signature of the applicant.
  • Any document that accredits the request being made.

This request and any other attached document may be sent to the following address and/or email:

Postal address: Avenida España Nº68, 3C. Municipio Plasencia. Provincia Cáceres (10600)

Email: info@gruasybateriasrs.com

Links to third-party websites

The Website may include hyperlinks or links that allow access to third-party websites other than Grúas y Baterías RoadSur and, therefore, are not operated by Grúas y Baterías RoadSur. The owners of these websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

Complaints to the supervisory authority

If the User considers that there is a problem or infringement of current regulations in the way their personal data is being processed, they will have the right to effective judicial protection and to file a complaint with a supervisory authority, in particular, in the State where they have their habitual residence, place of work, or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary that the User has read and is in agreement with the conditions on the protection of personal data contained in this Privacy Policy, as well as accepts the processing of their personal data so that the Data Controller can proceed with the same in the manner, during the periods, and for the purposes indicated. The use of the Website will imply acceptance of its Privacy Policy.

Grúas y Baterías RoadSur reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential, or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to stay informed about the latest changes or updates.

This Privacy Policy was updated to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.